On March 7, 2019, the Dutch Supervisory Authority for data protection issued guidance prohibiting the use of “cookie walls” on websites.  Cookie walls require website users to consent to the placing of tracking cookies or similar technologies before allowing them access to the website.  According to the regulator, it received many complaints about this practice.

The regulator explains that this practice is not compliant with the GDPR.  The (required) consent obtained in this way is not a freely given, because withholding consent has negative consequences for the user (i.e., the user is barred from accessing the website).  Instead, websites should offer users a real choice to accept or reject cookies.  User who decide not to consent to the placing of tracking cookies should still be granted access to the website, for example, against the payment.

The Supervisory Authority addressed a letter to the companies about whom it received the most complaints.  The authority also announced that it will carry out further verifications to ensure that the GDPR is correctly applied in this area.

The guidance of the Dutch authority is in line with an earlier decision of the Austrian Supervisory Authority discussed here.

Photo of Kristof Van Quathem Kristof Van Quathem

Kristof Van Quathem advises clients on data protection, data security and cybercrime matters in various sectors, and in particular in the pharmaceutical and information technology sector. Kristof has been specializing in this area for over fifteen years and covers the entire spectrum of…

Kristof Van Quathem advises clients on data protection, data security and cybercrime matters in various sectors, and in particular in the pharmaceutical and information technology sector. Kristof has been specializing in this area for over fifteen years and covers the entire spectrum of advising clients on government affairs strategies concerning the lawmaking, to compliance advice on the adopted laws regulations and guidelines, and the representation of clients in non-contentious and contentious matters before data protection authorities.