A court in the Southern District of New York recently denied plaintiffs’ motion for class certification on adequacy grounds in a suit challenging the labeling of “Maximum Strength” Robitussin cough syrup.  See Woodhams v. GlaxoSmithKline Consumer Healthcare Holdings (US) LLC (S.D.N.Y. Mar. 21, 2024).

 Plaintiffs alleged that during a two-year period following a reformulation of Maximum Strength Robitussin, that product contained half as many doses per bottle as Regular Strength Robitussin yet cost more.  Woodhams, ECF No. 135 at 2-3.  Plaintiffs contended that “at the time of their purchases, they believed that a bottle of Maximum Strength Robitussin had a higher concentration of active ingredients than a bottle Regular Strength Robitussin,” id. at 7, and that because this was not so, the “Maximum Strength” claim was false or misleading.  The defendant argued that the claim was accurate because the “Maximum Strength” product contained the maximum amount of each active ingredient allowed by the FDA.

The court ruled that the plaintiffs had not established that they were adequate representatives under Rule 23(a)(4) because they were subject to unique defenses that threatened to become a focus of the litigation.  Id. at 25-28.  First, plaintiffs lacked documentary evidence that they purchased Maximum Strength Robitussin during the period at issue, relying instead on contradictory testimony.  Second, many of the plaintiffs also testified that they understood “Maximum Strength” to refer to the amount of active ingredients in a dose, yet their theory of deception relied on the amount of ingredients in a bottle.  The court explained: “If Plaintiffs did not purchase Maximum Strength Robitussin believing that the bottle had a higher concentration of active ingredients than Regular Strength Robitussin, a jury could find that there was no causal connection between Defendant’s alleged misrepresentation and Plaintiffs’ purchase of Maximum Strength Robitussin.”  Id. at 27.

The decision, which follows a similar ruling in a parallel case in the Northern District of Illinois, underscores that Rule 23(a) arguments focusing on plaintiffs’ purchases of challenged products and understanding of challenged claims can provide an effective defense to class certification in false advertising cases.  See Al Haj v. Pfizer Inc., 2020 WL 1330367 (N.D. Ill. Mar. 23, 2020) (denying class certification on adequacy grounds).

Photo of Amy Heath Amy Heath

Amy Heath is a class action and commercial litigator who helps the world’s leading companies in the technology, consumer products, and other sectors navigate their most significant disputes. She has delivered extraordinary results, winning multiple cases involving billions of dollars in claims. Amy…

Amy Heath is a class action and commercial litigator who helps the world’s leading companies in the technology, consumer products, and other sectors navigate their most significant disputes. She has delivered extraordinary results, winning multiple cases involving billions of dollars in claims. Amy has had exceptional success with early dispositive motions, distilling complex arguments to show why claims should not proceed. A former intelligence analyst, Amy brings the same sound strategic judgment, analytical rigor, attention to detail, efficiency, and commitment to client service to her practice of law.

Amy frequently litigates matters involving privacy, wiretap, contract, consumer protection, fraud, unfair competition, antitrust, and intellectual property claims. She has significant experience throughout the litigation lifecycle, including:

  • developing strategies to coordinate litigation across jurisdictions, including multidistrict litigation;
  • briefing dismissal, class certification, and summary judgment motions;
  • taking depositions and managing discovery;
  • effectively navigating joint defense groups; and
  • drafting and arguing appeals.

Amy also regularly counsels clients on the strategic considerations related to arbitration agreements. She drafts and revises arbitration clauses and class action waivers in terms of service, including to mitigate mass arbitration risk.

Before joining the firm, Amy clerked for the Honorable Michelle T. Friedland of the United States Court of Appeals for the Ninth Circuit and the Honorable Lucy H. Koh, then of the United States District Court for the Northern District of California. Amy maintains an active pro bono practice that focuses on direct services for individual clients.

Before practicing law, Amy served as an intelligence analyst at CIA, where she was a regular contributor to the President’s Daily Brief.