On September 9, 2026, the FCC released a draft Report and Order (R&O) and Further Notice of Proposed Rulemaking (FNPRM) titled “Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991.” The draft has been circulated for consideration by the FCC at its September 30, 2026 open meeting.
The draft R&O and FNPRM address a range of consent revocation issues under the TCPA that have been pending before the agency since the last time the FCC promulgated rules in this area in 2024. If adopted, the R&O will narrow the scope of consent revocations in the context of informational calls and texts.
In particular, the R&O will permit senders to interpret consent revocation requests as applying only to the specific category of informational call or text to which the revocation was directed, rather than to all informational calls or texts for which the consent was provided. This change will not affect revocation requirements in the context of marketing calls and texts.
If adopted, the R&O also will also permit senders to designate one or more of the following methods as the exclusive means of revoking consent:
- An automated, interactive voice or key-press-activated opt-out mechanism on a call;
- Replying to an incoming text message with any of the following key words: stop, quit, end, revoke, opt out, cancel, unsubscribe; and/or
- Submitting an opt-out request on a website or telephone number designated by the sender.
If one or more of these exclusive methods is not designated, then a recipient must be able to revoke consent using any reasonable means, which is evaluated under a totality of the circumstances test.
Further, the R&O will modify the financial institution exemption so that the number used for certain communications related to fraud, identity-theft risk, security breaches, or other similar purposes need not come directly from the financial institution’s customer and may instead come from a specified reliable source, including an authorized spouse or family member on the account. The R&O states that the change will allow financial institutions to more easily alert customers to fraudulent activity on their accounts.
Finally, the R&O will charge the FCC staff with reviewing and reorganizing the agency’s TCPA rules so they are easier to follow and understand.
In the FNPRM, the FCC will seek comment on issues in which the record to date has been mixed. These issues include, for example, the timeframe for honoring consent revocation requests, one-way texting protocols that do not accommodate consent revocation replies, whether senders should be required to provide a “revoke all” method for revoking consent, and whether further guidance is needed to clarify how the TCPA’s consent and consent revocation requirements apply to affiliates, lines of business, or divisions.
If adopted in the same form as the draft, comments on the FNPRM will be due 30 days after publication in the Federal Register and reply comments will be due 60 days after publication. The revised rules in the R&O will become effective 30 days after Federal Register publication.